The Key Factor, LLC. is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are continually working to improve the usability and accessibility of our website.

Our Accessibility Goal

Our goal is to improve this website consistent with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. These guidelines explain how to make web content more accessible to people with a wide range of disabilities and more usable for everyone.

Ongoing Accessibility Efforts

Accessibility is an ongoing process. As we maintain and update this website, we work to identify and address accessibility barriers that become known to us.

Our accessibility efforts focus on areas such as:

• Keyboard access and visible keyboard focus
• Descriptive alternative text for meaningful images
• Clear headings, labels, instructions, and link text
• Sufficient color contrast and readable text
• Support for browser zoom and responsive layouts
• Compatibility with commonly used assistive technologies

Third-Party Content and Services

Some content or functionality on this website may be provided by third parties. This may include IDX property listings, maps, virtual tours, videos, embedded content, and other external services. Because this content is supplied or controlled by third parties, some portions may not fully meet our accessibility goals.

If you cannot access third-party content or complete a task, please contact us. We will work with you to provide the requested information or service through an accessible alternative where reasonably possible.

Accessibility Assistance and Feedback

We welcome feedback about the accessibility of this website. If you encounter an accessibility barrier or need assistance accessing information, please contact us:

Phone: 270.784.3103
Online: Contact Form
Address:
911 College Street
Bowling Green, KY42101

When reporting a problem, please include the page address, a description of the issue, and the task you were trying to complete. Information about your browser or assistive technology is also helpful but is not required.

Limitations and Disclaimer

Web technologies, assistive technologies, and accessibility guidelines continue to evolve. Although we strive to improve accessibility, we do not represent that every page, feature, or third-party component will always satisfy every accessibility guideline or work with every combination of browser and assistive technology.

This statement describes our accessibility goals and efforts. Nothing in this statement is intended to limit any rights or obligations provided by applicable law.